Terms of Service

By creating an account or using its-my-site.com (the “Service”), you agree to these Terms of Service and our Privacy Policy. If you use the Service on behalf of a business, you confirm you have authority to bind that business.

Its My Site is a multi-vertical website builder and hosting platform for independent practitioners (for example coaches, therapists, consultants, trainers, and other service businesses). The Service lets you build and publish a branded public site, manage profile and services content, and optionally enable online booking with calendar sync and client payments.

Features may evolve. We may add, change, or discontinue functionality with reasonable notice where practical. Optional integrations (calendar providers, Stripe Connect, custom domains) may require separate setup and remain subject to those third parties’ terms.

You must provide a valid email address and keep access to that inbox secure. You are responsible for activity under your account. Notify us promptly at hello@its-my-site.com if you suspect unauthorised use.

By creating an account, you agree that we may email you at that address about the Service and, occasionally, about related or complementary products or businesses we operate. Details and opt-out for marketing messages are described in our Privacy Policy.

We may suspend or terminate accounts that violate these terms, pose a security risk, or remain unpaid after any applicable notice period.

You agree not to use the Service to:

• Break the law or infringe others’ rights (including privacy and IP).
• Publish unlawful, deceptive, hateful, or harmful content.
• Spam, phish, malware, or attempt to disrupt or reverse-engineer the Service.
• Impersonate others or misrepresent your credentials or affiliations.
• Resell or white-label the platform itself without our written permission.

A fuller Acceptable Use Policy may be published at /acceptable-use. Until then, this section applies.

Publishing a live site on Its My Site Pro works as follows:

• Pro is $9 per month (platform subscription), billed through Stripe Checkout.
• At Publish, you enter a payment card. You are not charged that day for the trial.
• You receive a 14-day Pro trial. Your site can go live during the trial.
• The first platform charge of $9 occurs on day 15, then monthly thereafter unless you cancel.

Calendar sync and Stripe Connect (client payments) are optional relative to going live; online booking still requires a connected calendar when that feature is used. Taxes and currency display follow Stripe Checkout and your billing settings.

You authorise us (via Stripe) to charge the payment method on file for applicable fees. You can cancel from Dashboard → Billing; access after cancellation follows the then-current billing policy shown in-product. We may offer complimentary or exempt access for testers at our discretion.

You retain ownership of the content you upload (copy, images, testimonials, service descriptions, and similar). You grant us a licence to host, display, and process that content solely to operate the Service (including serving your public site and backups).

You are responsible for the accuracy and legality of your site content and for your relationship with your clients. That includes obtaining any consents required for testimonials or client personal data, complying with professional and privacy rules that apply to your practice, and providing your own client-facing policies where needed. Its My Site is a technology platform; we are not your lawyer, regulator, or clinical supervisor.

The Service may integrate with Google, Microsoft, Stripe, email providers, and other vendors. Your use of those services is also subject to their terms and privacy policies. We are not responsible for outages or policy changes of third parties outside our reasonable control.

Optional Google Calendar connection is subject to the permissions you grant and to our Privacy Policy (including the Google Calendar section). You may disconnect in-app or revoke access from your Google Account permissions at any time; disconnecting clears OAuth tokens we store and stops further calendar API access, while existing booking records in Its My Site are retained until you delete them or delete your account, as described in the Privacy Policy.

We aim for reliable hosting but do not guarantee uninterrupted or error-free operation. We may perform maintenance, deploy updates, or temporarily limit features to protect the platform.

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” TO THE MAXIMUM EXTENT PERMITTED BY LAW. WE DISCLAIM WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant that the Service will meet every practice’s regulatory needs or that public sites will achieve any particular business result.

To the maximum extent permitted by law, Its My Site and its operators will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or goodwill, arising from your use of the Service. Our aggregate liability for claims relating to the Service in any twelve-month period is limited to the greater of (a) the fees you paid us for the Service in that period or (b) USD $90.

Nothing in these terms excludes liability that cannot be excluded under applicable law (for example certain consumer rights, or liability for fraud).

You agree to indemnify and hold us harmless from claims arising out of your content, your client relationships, or your misuse of the Service, except to the extent caused by our wilful misconduct.

These terms are governed by the laws of England and Wales, without regard to conflict-of-law rules. Courts of England and Wales have exclusive jurisdiction, except that we may seek injunctive relief in any jurisdiction to protect the Service. If you are a consumer with mandatory local protections, those protections still apply where required.

This governing-law clause is a general placeholder for a small SaaS; counsel may refine it for your operating entity.

We may update these terms by posting a new version on this page and updating the effective date. Continued use after changes become effective constitutes acceptance. If a change is material, we will provide additional notice where practical.

Questions about these terms: hello@its-my-site.com

Related: Privacy Policy.